Where do you ship to?
We currently ship worldwide! Wherever you are, we’ll make sure your order gets to you.

How long does shipping take?
Shipping usually takes between 7–15 business days, depending on your location. A tracking number will be provided once your order is shipped.

How can I track my order?
Once your order is shipped, you'll receive a tracking number via email. You can use this number to track your order on our Track Your Order page.

Can I return or exchange an item?
Yes! We offer a 14-day return policy. If you're not satisfied with your purchase, contact us at jeanlouispaulrichard@gmail.com and we’ll guide you through the process.

What if I received a damaged or wrong item?
We're really sorry about that! Please email us with your order number and a photo of the item you received. We’ll fix the issue as quickly as possible.

What payment methods do you accept?
We accept Visa, MasterCard, American Express, PayPal, and other major payment methods. All payments are 100% secure.

How can I contact you if I have a question?
Feel free to email us anytime at jeanlouispaulrichard@gmail.com – we’re here to help!